Exchanges and Returns
After receiving your product, you have 15 days to request an exchange or return. You have three options
- Exchange size of purchased product
- Return product for voucher to be used in our store
- Return product for refund. We will refund the cost of the product. Knaus reserves the right to reject a full refund if product is not in its original condition.
Knaus currently do exchanges and returns via email. Include your order number and reason for exchange/return in the email and we will get back to you with further steps as soon as we can. Get in touch here.